To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please send an email to Support@AHMemail.com to receive an RA (Return Authorization) and address to return your item to. Returning your item without a RA will result in the item becoming lost in our warehouse.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be exchanged unless item has defects.
Exchanges (if applicable)
If your purchase has defects and need to exchange, send an email to Support@AHMemail.com and after confirmation, please send your item to the address given as well as including the return authorization number.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your purchase, you must mail the address given to you upon contacting American Heritage Mint.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.